Cancellation Policy

Jess kindly asks for at least 24 hours’ notice if you need to cancel or reschedule.

Notice Requirements

  • 24+ hours notice: No cancellation fee

  • Less than 24 hours: 50% of the session fee applies

  • Non-attendance: Full session fee applies

Please be aware that Medicare and private health funds do not cover cancellation fees.

How to Cancel

You are welcome to cancel or reschedule your appointment by emailing Jess.

Need to Talk It Through?

If you’re unsure or have any questions, please feel welcome to discuss these with Jess.